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Privacy Policy

Sanjeeevani Dairy Farms Pvt. Ltd. is the licensed owner of the brand doodhvale farms and the website doodhvale farms & sanjeevanidairyfarms.com (”The Site”). SDFL respects your privacy. This Privacy Policy provides concisely the manner your data is collected and used by SDFL on the Site. As a visitor to the Site Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by SDFL in the manner provided in this Privacy Policy.

What information is, or may be, collected from you?

As part of the registration process on the Site, SDFL may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the Site you visit/access, the links you click on the Site, the number of times you access the page and any such browsing information.

How do we Collect the Information?

SDFL will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. SDFL is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double-click cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.

How do we Collect the Information?

SDFL will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. SDFL will also provide this information t o its business associates and partners to get in touch with you when necessary to provide the services reques ted by you. SDFL will use this information to preserve transaction history as governed by existing law or policy. S DFL may also use contact information internally to direct its efforts for product improvement, to contact you as a sur vey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. SDFL will also use this information to serve various promotional and advertising materials to you via display a dvertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data m ay be provided to partners of SDFL for the purpose of creating additional features on the website, creating appropriate merchandisin g or creating new products and services and conducting marketing research and statistical analysis of customer behavior and transacti ons.By submitting our webforms, you agree to receive promotional calls on the number shared, calls. Also, SMS would be coming from a th ird-party platforms

With whom your information will be shared?

SDFL will not use your financial information for any purpose other than to complete a transaction with you. SDFL does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you’ve requested and such information is necessary to provide th ese products or services the information may be shared with SDFL’s business associates and partners. SDFL may, however, share consume r information on an aggregate with its partners or third parties where it deems necessary. In addition SDFL may use this information f or promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potentia l threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circu mstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

What Choice are available to you regarding collection, use and distribution of your information?

To protect against the loss, misuse and alteration of the information under its control, SDFL has in place appropriate physical, electronic and managerial procedures. For example, SDFL servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although SDFL will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Site, you agree that SDFL will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

How can you correct inaccuracies in the information?

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: doodhvale@gmail.com

Policy updates

SDFL reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

Grievance Officer

In accordance with the Information Technology Act, 2000, Digital Data Personal Protection Act, 2023 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:

First Escalation:

IT Grievance officer: Sanjay Kumar
Email: sanjay@doodhvale.com
Turnaround Time: Within 48 hours escalation
If you wish to make a complaint regarding any violation of the provisions of the Privacy Policy, you may send a written complaint to the Grievance Officer, who shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000, Digital Data Personal Protection Act, 2023 and Rules made thereunder.